At Writoholics, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and other contact details you voluntarily provide.
- Business Information : Company name, project details, or content requirements shared for service delivery.
- Payment Information: Collected through secure third-party payment processors (we do not store card details).
- Technical Data: IP address, browser type, device information, cookies, and usage data collected automatically via our website.
2. How We Use Your Information
We use the information collected to:
- Communicate with you regarding inquiries, services, and projects.
- Deliver content writing and editing services.
- Process payments and send invoices.
- Improve our website, services, and user experience.
- Send promotional emails (only if you opt-in).
- Comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Trusted third-party service providers (such as email platforms, payment processors) who assist in our operations.
- Legal authorities if required by law or in response to legal requests.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to:
- Improve functionality and user experience.
- Analyze site usage and performance.
- Personalize content or advertisements (where applicable).
You can control cookie preferences through your browser settings.
5. Payment Gateway Security
- All online payments are processed through secure and reputable third-party payment gateways
- We do not store or have access to your full credit/debit card details.
- Payment transactions are encrypted using industry-standard SSL (Secure Socket Layer) technology.
- The payment gateway may collect and store transaction details in accordance with their own privacy and security policies.
- By making a payment through our website, you agree to the terms and privacy policies of the selected payment gateway.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Withdraw consent to marketing communications at any time.
- Lodge a complaint with a data protection authority if you believe your rights are violated.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at: support@writoholics.com
