Welcome to Writoholics (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and any related platforms. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
Definitions
For the purposes of these Terms:
- Client / You: The person or entity engaging our content writing services.
- Services: Content creation, copywriting, editing, proofreading, and other writing-related services provided by Writoholics.
- Deliverables: Any written material, document, or other work product created under the scope of a project.
- Website: writoholics.com and its subdomains.
Services Provided
We offer professional content writing and related services as outlined on our website or agreed upon in a project proposal.
- All services are provided on a project-by-project basis unless stated otherwise.
- We reserve the right to refuse any project request that we deem inappropriate, unethical, or in violation of applicable laws.
User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information about your project requirements.
- Ensure that any materials or references provided do not infringe on third-party intellectual property rights.
- Cooperate in providing feedback, approvals, or other necessary input within the agreed timelines.
Pricing and Payment
- All prices are quoted in USD unless stated otherwise.
- Payment terms will be stated in your invoice or project agreement.
- We require full payment before commencing work.
- Invoices are payable through our secure payment gateways.
- Late payments may incur additional fees or suspension of services until payment is received.
Payment Gateway
- Payments are processed via secure third-party payment gateways.
- We do not store your credit/debit card details on our servers.
- By making a payment, you also agree to the terms and privacy policies of the selected payment gateway.
- Any payment disputes must be addressed directly with us in writing before initiating a chargeback.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Delivery of Work
- All timelines for delivery will be agreed upon before starting the project.
- Delays caused by the client’s failure to provide required information or approvals will extend the delivery deadline.
- Final deliverables will be sent in digital format via email or through our project management system.
Revisions Policy
- We offer a set number of revisions per project to ensure
- Revision requests must be within the original project scope.
- Additional changes outside the agreed scope will be subject to extra charges.
Intellectual Property Rights
- Upon full payment, the rights to the final approved deliverables are transferred to you.
- We retain the right to use non-confidential portions of the work for portfolio and marketing purposes unless you request otherwise in writing.
- You may not claim authorship or redistribute drafts without permission before the final payment is made.
Client Materials
- Any text, images, or resources you provide must be owned by you or licensed for your use.
- You indemnify us against any claims arising from the use of materials supplied by you.
Confidentiality
We will treat all information shared for the purpose of completing your project as confidential and will not disclose it to third parties except as required by law.
Prohibited Uses
You agree not to use our services to:
- Produce unlawful, defamatory, or discriminatory content.
- Violate the rights of any third party.
- Engage in activities that could damage our reputation or operations.
Limitation of Liability
You agree not to use our services to:
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Our total liability is limited to the amount you paid for the specific service in question.
Termination
We reserve the right to terminate a project or client relationship if:
- You breach these Terms.
- You fail to make payments within the agreed time frame.
- You provide false or misleading information.
Refund Policy
- Refunds, if applicable, will be processed based on our Refund Policy (available upon request).
- No refunds will be issued once the final deliverables are approved by you.
Changes to Terms
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
